How Complete Family Healthcare Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

Overview: How Complete Family Healthcare Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

Dr. JJ Anthonijis, owner of Complete Family Healthcare and practicing chiropractor for the past 20 years, has been working with Wingman Payments since inception in 2022, but has been taking payments from Wingman Payments’ founder and owner Mike Kintz for over a decade. Along with Dr. Anthonijis, Dr. Jared Wise has been working at Complete Family Healthcare for 10 years, bringing along 20 additional years of knowledge and expertise to the practice. At Complete Family Healthcare, customers can expect optimized, hands-on chiropractic care, along with extremity adjustments and rehabilitation recommendations. Customers pay on a visit-by-visit model, not a care plan, because Dr. Anthonijs believes that customers should only come to get an adjustment for as long as they need it.

The Challenge: How Complete Family Healthcare Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

Complete Family Healthcare faced challenges with a reliable, up-to-date payment system that provides industry-leading functionality.

The Solution: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

Wingman Payments stepped in to provide a comprehensive solution:

1. Installing Dejavoo’s POS system: Wingman Payments came on site and installed the Dejavoo P5 Android mPOS Terminal in a quick and efficient manner. Combined with Dejavoo’s iPOS Payment Gateway, which allows a computer to send payments to the P5 terminal, Dr. Anthonijis and his team were able to take payments with comfort and ease.

   
   

2. PCI Concierge Services: Dr. Anthonijis no longer has to worry or even think about PCI Compliance. Thanks to Wingman Payments’ PCI Concierge Service, they take care of all PCI related issues, along with taking care of any quarterly scans or other compliance related scans for Complete Family Healthcare. Dr. Anthonijis not only has to take care of his customer’s mental and physical health, but also keep their payments secure too, and Wingman Payments ensures that happens at no additional cost.

   
   

3. Simple. Smart. Current: With an easy to use cloud based solution and a P5 Terminal, Dejavoo has empowered Complete Family Healthcare to make the check in and check out process a breeze for customers. In addition, the iPOS Gateway allows for up-to-date reporting, statistics, and data that's all accessible from a cell phone.

   
   

4. Local Support and Service: With Wingman Payments, any payment related issues that come up are handled swiftly and promptly by the Wingman Payments relationship managers. Whether they need to get on a phone call or show up in person to the office, all of Complete Family Healthcare’s issues are resolved in a timely manner.

   
   

The Impact: How Complete Family Healthcare Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

The installation of the new Dejavoo P5 Android mPOS Terminal and utilization of Dejavoo’s iPOS Payment Gateway has had a significant positive impact on Complete Family Healthcare’s operations:

1. Increased Efficiency: With a modern POS system at their disposal, Complete Family Healthcare was able to evolve the way they could take payments. On top of standard card payments, the iPOS Gateway allowed for cards to be stored on file securely, so customers could skip the front desk. Furthermore, the gateway gave Complete Family Healthcare access to payment links, so customers could pay their bill off-site if needed.

   
   

2. Streamlined Customer Experience: Customers can arrive and swiftly get into their appointments with no waiting, and after, thanks to stored payments and a cloud based POS, customers can pay with the tap of a card the first time, and then by letting the same card get securely charged each visit after, removing any unneeded waits from the visit and enhancing their experience at Complete Family Healthcare.

   
   

3. Enhanced Payment Security: With Wingman Payments’ PCI Concierge Services, partnered with Dejavoo’s tokenized payment gateway, customer data is protected and all compliance requirements are met with no added stress to Dr. Anthonijis or Complete Family Healthcare.

   
   

4. Improved Data Reporting: With Dejavoo’s iPOS Payment Gateway, Dr. Anthonijis has real time access to reports, data, and status updates throughout the day, all available from his mobile device. From daily, weekly, or monthly breakdowns (and more!), Complete Family Healthcare can stay on top of their reports with ease.

   
   

Conclusion: How Complete Family Healthcare Enhanced Their Merchant Service with Dejavoo Point-of-Sale System and Payment Gateway

Since their swap to working with Mike Kintz and Wingman Payments, Complete Family Healthcare has seen a complete transformation with how they handle payment processing. From a streamlined customer experience to improved back-end security and reporting, the day-to-day operations for Dr. Anthonijis and his team has never been easier, thanks to the Dejavoo P5 Andriod mPOS Terminal and the iPOS Payment Gateway.

If you are looking for a chiropractic practice that has experience and a proven way about treating patients, Complete Family Healthcare isn’t only an option, but a solution. If you’ve been to places that pay up front or require multiple sessions, Complete Family Healthcare is the opposite. They earn the trust of their patients one visit at a time while providing natural chiropractic assistance. Whether you are an athlete, in the corporate world, young or old, Dr. Anthonijis and Dr. Wise can provide assistance at Complete Family Healthcare.

For more information, visit https://completefamily.net/.

Ready to enhance your chiropractic practice with cutting-edge payment solutions? As a strategic partner with the Georgia Chiropractic Association, Wingman Payments offers detailed price comparisons and demos to showcase the benefits. Plus, we're providing complimentary point-of-sale hardware to support your office. Contact us, (470) 575-3880 today to learn more and elevate your payment processes; https://www.wingmanpayments.com/gca!