How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Jul 30
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Wingman Payments has been a longtime partner with Dr. Marc Ellis and the Georgia Chiropractic Neurology Center, a chiropractic practice open since 1981 that has evolved into a clinic with numerous doctors that focuses on neurological rehabs such as concussions, traumatic brain injuries, vertigo, and dysautonomias. They've assembled a world-class team with an international reputation, with patients coming from all over the world for their neurological rehab. Wingman Payments began the partnership with Dr. Ellis in February 2019, when they swapped over and began utilizing Dejavoo's Point-of-Sale (POS) system and iPOS Payment Gateway, significantly streamlining the payment process and providing Dr. Ellis a secure, free-flowing experience for his clients.
The Challenge: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Georgia Chiropractic Neurology Center faced challenges by manually entering card information to store it, securely storing payment information, and dealing with lines that disrupted the flow of business and the patient experience.
The Solution: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Wingman Payments stepped in to provide a comprehensive solution:
Installing Dejavoo's POS system: Wingman Payments came on-site and installed the Dejavoo P1 Android Desktop Terminal quickly and efficiently. Dr. Ellis and his team could take payments comfortably and efficiently with Dejavoo's POS Payment Gateway, which allows a computer to send payments to the P1 desktop terminal.
PCI Concierge Services: Before Wingman Payments, Dr. Ellis paid a monthly fee for not being PCI compliant. Wingman Payments provides their PCI Concierge Service, which includes completing the annual questionnaire and quarterly IP security scans to remove the monthly non-compliance fee and help maintain a secure payment environment.
Additional Lowered Fees: Apart from cutting the monthly non-compliance fee, Wingman Payments also helped lower processing fees, directly increasing revenue for the Georgia Chiropractic Neurology Center.
Local Support and Service: Being local to the Georgia Chiropractic Neurology Center, Wingman Payments offers personalized service and support. This proximity allows for quick response times and hands-on assistance whenever needed.
The Impact: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
The installation of the new Dejavoo P1 Android Desktop Terminal and utilization of Dajavoo's POS Payment Gateway has had a significant positive impact on the Georgia Chiropractic Neurology Center's operations:
Increased Efficiency: Many of the features provided by Dejavoo's P1 terminal and POS Payment gateway saved a lot of time for Dr. Ellis and his staff, from Reduced wait times for customers to less manual entry and easier reporting.
Streamlined Customer Experience: The Dejavoo POS payment gateway allows patients to come in, get their treatment, and leave without stopping off at the front desk. Because Dejavoo's tokenized payment gateway stores the patient's information securely after their first payment, Georgia Chiropractic Neurology Center can bill the patient without needing them to swipe a card. The patients love it because they can avoid the lines at the desk.
Enhanced Payment Security: With Wingman Payments' PCI-DSS Concierge Services, partnered with Dejavoo's tokenized payment gateway, customer data is protected, and all compliance requirements are met with no added stress to Dr. Ellis or Georgia Chiropractic Neurology Center.
Improved Data Reporting: With Dejavoo's iPOS Payment Gateway, Dr. Ellis and his team can see how much has been processed, any issues or refunds, and more data reporting, all in an organized and easy-to-read manner.
Conclusion: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Wingman Payments' partnership with Dr. Ellis and the Georgia Chiropractic Neurology Center exemplifies how advanced POS solutions and dedicated support can help the business transform its operational efficiency and workflow and provide a better experience for patients who come in regularly. By installing Dejavoo's P1 desktop terminal and utilizing the POS Payment Gateway, providing PCI-DSS Concierge Services, lowering fees, and providing local support and service, Wingman Payments has helped Georgia Chiropractic Neurology Center increase efficiency, streamline the customer experience, enhance payment security, and improve data reporting, demonstrating our commitment to helping local businesses and communities thrive.
Ready to enhance your chiropractic practice with cutting-edge payment solutions? As a strategic partner with the Georgia Chiropractic Association, Wingman Payments offers detailed price comparisons and demos to showcase the benefits. Plus, we're providing complimentary point-of-sale hardware to support your office. Contact us, (470) 575-3880 today to learn more and elevate your payment processes; https://www.wingmanpayments.com/gca!
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