Wingman Weekly: The Benefits of Local Support
There are many benefits of Local Support when problems need to be solved. For example, if I wanted to change my phone plan to lower my monthly bill, there are a few ways to do that. I could attempt to change it online. The problem with a lot of online support is that for most companies, that means calling an overseas support number or talking to a chatbot. An alternative option would be to drive to a local store and talk face to face with the same person who sold me my phone in the first place with a deeper understanding of you problem.
20% of small business owners swap their processors within the first two years. If you’re a restaurant or food truck owner and your point of sale terminal has a critical issue during a rush, calling a support number won’t salvage lost revenue. That’s where the benefits of local support is a difference maker. One of our clients, a food truck owner, had this exact situation arise. Within twenty minutes, we were on their truck, diagnosing the problem. Instead of losing hours of sales during a rush diagnosing the critical issue over the phone, we had him back up and running within thirty minutes of the initial call. As Wingman Payments, we’ve got your six.
Contact us at 470-822-8683 for more information.