Expand Services
Protect Deposits
Partner with a Wingman
Wingman Payments helps small and regional banks deliver more value through managed ATM services and compliant cash advance processing—without disrupting core operations.
Payment Services For Financial Services Based Business
Wingman Payments helps small and regional banks deliver more value to customers through managed ATM services and compliant cash advance processing. By acting as an extension of your service strategy, Wingman allows banks to meet more customer needs, generate fee revenue, and retain customer loyalty without expanding overhead or disrupting core operations.
In the competitive financial services landscape, community and regional banks compete with larger institutions by providing superior, high-touch service. However, they are often constrained by limited resources and older infrastructure. This can lead to unmanaged ATMs with frequent downtime and frustrated customers, who may leave for institutions that offer modern services like cash advances. To remain competitive and grow deposits, these banks must innovate without taking on the operational complexity of expanding their services in-house.
Wingman Payments becomes a seamless extension of your bank’s service arm. They assess your current payment and ATM infrastructure, identify service gaps, and implement enhanced services through partnership. This allows banks to modernize their offerings and serve more customers while Wingman handles the operational details, compliance, and ongoing support, protecting your core operations and freeing up staff.
We Collect Faster and Pay Less Than Ever Before
“Our techs use iPOSgo! on their phones to take payment before leaving the job site. We don’t worry about delays or added fees—and the ACH option has really helped.”
— Owner, Local HVAC Business
What We Offer
Wingman provides specialized services that enhance your bank’s capabilities and generate new revenue streams.
ATM Managed Services
Use Case: Provides reliable, onsite ATMs at your branch or remote locations.
Key Benefits: Increases ATM uptime, generates surcharging revenue, provides remote monitoring, and ensures full compliance without burdening your staff.
Cash Advance Processing
Use Case: Serves customers who need access to credit.
Key Benefits: Provides a simple, compliant solution that can be easily used by bank tellers or customer service teams to provide a modern financial service.
Remote Reporting & Uptime Dashboards
Use Case: Gives internal staff visibility and enables Wingman’s support team.
Key Benefits: Provides uptime alerts, usage insights, and on-demand performance reports, keeping your team informed and proactive.
Full ATM Lifetime Management:
Use Case: Reduces the burden on your bank’s IT or operations team.
Key Benefits: Wingman handles every aspect of ATM management, including installation, service, cash loading, and compliance.
Problems We Solve
Wingman Payments addresses critical challenges that can hinder the growth and competitiveness of small and regional banks.
Unmanaged ATMs
Banks with unmanaged ATMs frequently experience downtime, leading to customer complaints and a damaged reputation. Wingman’s managed services ensure maximum uptime through proactive monitoring and maintenance.
Customer Attrition
Customers seeking modern services like cash advances may leave for larger institutions that offer them. Wingman enables community banks to compete by offering a compliant and easy-to-use cash advance processing solution.
High Operational Overhead
Building out new services like ATM management and cash advance processing in-house requires significant investment in staffing and resources. Wingman allows banks to expand their services without adding operational complexity or expanding overhead.
Compliance Risk
Managing compliance for ATMs and new payment services can be complex and risky. Wingman’s comprehensive management and reporting ensure your bank remains fully compliant with industry regulations.
Lack of Visibility
Many banks lack a centralized view of their ATM and payment infrastructure. Wingman’s remote reporting and dashboards provide clear visibility into performance and usage, helping with strategic decisions.
IT/Ops Burden
Managing the installation, servicing, and cash loading of ATMs can be a major strain on IT and operations teams. Wingman’s full ATM lifetime management handles this burden completely.
FAQ
Do we have to staff or load the ATM ourselves?
No—Wingman provides full ATM management including cash loading if needed.
Are your solutions PCI and banking compliant?
Yes. We maintain full PCI-DSS and support regulatory reporting.
Can you integrate with teller systems?
We can provide standalone or semi-integrated solutions for cash advance.
What kind of reporting do you provide?
Custom dashboards include uptime, cash levels, surcharge data, and user tracking.
What Our Customers Say
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