Wingman Weekly: Owning a Business
Owning a business isn’t always smooth sailing. Problems arise, challenges rear their heads, and issues require troubleshooting. Bob, the owner of an ice cream shop, encountered such problems with his merchant service provider. His point of sale started showing its age, and a replacement was a four figure dollar value. His provider’s ‘more affordable’ solution was for him to lease new hardware—where he could pay upwards of five figures slowly each month over the next few years instead. Bob decided to tough it out due to cost, but that evolved into longer hold times contacting support and lost revenue when he couldn’t accept payments due to the downed terminal.
That’s when we met Bob.
Because Wingman Payments is a local, family owned business focused on building relationships with our clients, we were able to assist Bob in a way other providers couldn’t. With us, Bob replaced his point of sale terminal with an up-to-date system for well below four figures. In addition, he saved him money on his processing costs, as well as eliminated his subscription fees. We drove to his business and installed the terminal. We trained Bob and his staff on the terminal. Most importantly, when problems arise, or he has a simple question, Bob has a direct line to the same people he met in person. No hold times means faster troubleshooting.
Bob’s problems are a thing of the past.
If you know someone like Bob or would like to learn more about this solution, Contact Us at 470-822-8683.