Wingman Weekly: Hidden Fees
Customers often don’t expect hidden fees, and those fees can quickly create frustration. In 2023, AirBnB implemented “Total Upfront Pricing” because its customers were getting frustrated at “convenience” or “service” fees that hosts were charging after stay. Hidden fees can sour things quickly when making plans or long term purchases. It’s no different with your payment solution. If you agree to pay one price for a solution, then pay a different, higher price when the first monthly statement rolls around, that can sour your relationship with your merchant service provider.
Transparent pricing is one of Wingman Payment’s pillars. We lay out terms and pricing from the Discovery Call so that our customers know exactly what their paying. Additionally, we offer no long term contracts so you never feel trapped with your payment system. Not only do we pride ourselves on transparent pricing, we also are available to educate our customers in a variety of ways, from training on their payment solution to answering questions about their merchant statements.
If you’d like to learn more about this solution, Contact Us at 470-822-8683.